Awesome Dial | Dial Features

All-in-One Cloud Phone System for Your Company

Explore all the features that a business needs to increase productivity, improve collaboration, and deliver a great customer experience.

Popular Awesome Dial Features

Check our handpicked list of features that users love.

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Get a Separate Work Phone Number

Pick and choose numbers that best suit your businesses need.

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Buy Local Numbers
Buy Local Numbers

Get US, Canadian, or North American Local Phone Numbers immediately and across many countries, making it simple for callers to contact you.

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Buy International Numbers
Buy International Numbers

Business phone numbers are an excellent method to expand your company's reach from a single location to over 50 nations. An International number makes it simple for your global clients to contact you with ease.

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Buy Toll Free Numbers
Buy Toll Free Numbers

With a toll-free number and a virtual US phone number, you can show your consumers that they can reach you at any time.

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Custom Numbers
Custom Numbers

Need a number that spells out your company name, or just want something unique for your callers? We are pleased to assist you in determining the best number for your company.

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Keep Existing Number
Keep Existing Number

You may quickly and simply migrate your current phone numbers to Awesome Dial. Skip the embarrassing notifications to your customers of change in number.

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Record Calls
Record Calls

Record all of your calls to better understand how your agents interact with consumers and to help them improve through customized feedback.

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Cloud VOIP Phone System for Businesses

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Manage all Business Calls Seamlessly

Automating tasks and collaboration is easy with a Cloud VOIP Phone

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Forward Calls
Forward Calls

Users can choose to forward their calls to phone number of their comfort, to remain reachable even on the go.

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Email Voicemail
Email Voicemail

receive voicemails by your inbox. Play them directly from your email.

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Ring Phones in Sequences
Ring Phones in Sequences

With the "Call Distribution" function. If you want to route calls to other phones. You can specify whether you want your phones to ring concurrently or sequentially.

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Ring all phones at once
Ring all phones at once

Do you need all of your phones to ring at the same time? We've got you covered! You can ring multiple phones at the same time using the "Concurrent Calls" feature.

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Call Transfer
Call Transfer

Agents can redirect a connected call from a phone number to another team member.

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Conference Calling
Conference Calling

Add a third person to your two-way call and turn it into a group conference

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Number Masking
Number Masking

Keep your customer's personal phone numbers concealed from support agents and protect their privacy.

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Call Barging
Call Barging

When a supervisor who is silently watching the conversation decides to enter the conference bridge, this is referred to as call bagging.

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Deliver Great Customer Experience

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Leave your Customers with a Delightful Experience

Take control of your customer's overall experience with your business

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Setup Business Hours
Setup Business Hours

Manage your business timings and only take calls when you are available. Setup business hours for each agent and phone number.

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Block Spam Calls
Block Spam Calls

Automatically detect spam calls and disconnect such callers from attempting to disturb your company.

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Import Contacts
Import Contacts

If you have a list of contacts, you may upload them all at once rather than manually creating each one individually, saving you time.

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Greeting Message
Greeting Message

Deliver a great customer experience by greeting your customer with customized message. Showcase new product, brand jingle, audio advertisement or offers everytime a customer calls your business.

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On Hold Music
On Hold Music

On Hold Music from Awesome Dial is a great way to keep your customers delighted and engaged while on hold or upload your own customer music.

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Admin Dashboard
Admin Dashboard

Manage and see your team's productivity, their review and ratings, all in one place.

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Setup Your Phone System in 4 Easy Steps

1
Buy Number

Buy numbers from around the world

2
Invite Team

Create business teams and invite users

3
Start Calling

Start Calling and Receiving Calls.

4
Track Calls

Track your customer experience and agent productivity

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