Explore all the features that a business needs to increase productivity, improve collaboration, and deliver a great customer experience.
Check our handpicked list of features that users love.
Pick and choose numbers that best suit your businesses need.Read More on Phone Number
Get US, Canadian, or North American Local Phone Numbers immediately and across many countries, making it simple for callers to contact you.
Business phone numbers are an excellent method to expand your company's reach from a single location to over 50 nations. An International number makes it simple for your global clients to contact you with ease.
With a toll-free number and a virtual US phone number, you can show your consumers that they can reach you at any time.
Need a number that spells out your company name, or just want something unique for your callers? We are pleased to assist you in determining the best number for your company.
You may quickly and simply migrate your current phone numbers to Awesome Dial. Skip the embarrassing notifications to your customers of change in number.
Record all of your calls to better understand how your agents interact with consumers and to help them improve through customized feedback.
Automating tasks and collaboration is easy with a Cloud VOIP PhoneRead More on Phone VOIP
Users can choose to forward their calls to phone number of their comfort, to remain reachable even on the go.
receive voicemails by your inbox. Play them directly from your email.
With the "Call Distribution" function. If you want to route calls to other phones. You can specify whether you want your phones to ring concurrently or sequentially.
Do you need all of your phones to ring at the same time? We've got you covered! You can ring multiple phones at the same time using the "Concurrent Calls" feature.
Agents can redirect a connected call from a phone number to another team member.
Add a third person to your two-way call and turn it into a group conference
Keep your customer's personal phone numbers concealed from support agents and protect their privacy.
When a supervisor who is silently watching the conversation decides to enter the conference bridge, this is referred to as call bagging.
Take control of your customer's overall experience with your businessRead More on Customer Experience
Manage your business timings and only take calls when you are available. Setup business hours for each agent and phone number.
Automatically detect spam calls and disconnect such callers from attempting to disturb your company.
If you have a list of contacts, you may upload them all at once rather than manually creating each one individually, saving you time.
Deliver a great customer experience by greeting your customer with customized message. Showcase new product, brand jingle, audio advertisement or offers everytime a customer calls your business.
On Hold Music from Awesome Dial is a great way to keep your customers delighted and engaged while on hold or upload your own customer music.
Manage and see your team's productivity, their review and ratings, all in one place.
Buy numbers from around the world
Create business teams and invite users
Start Calling and Receiving Calls.
Track your customer experience and agent productivity